“We are mutually fulfilled when we stand by each other in moments of need”
Empathy is to be able to put yourself in the place and situation of another. The person that can master empathy successfully will also experience satisfaction derived from eventual overcoming the need of another, since it is through empathy that one realises the need of another. Open-minded leaders know it is better to listen first and talk later. And when they listen, they do so artfully. Artful listening is an excellent means, and skill, of acquiring new ideas and to gather and assess information. If one can listen attentively without rushing to judgement, one will often get a fresh perspective that will help one to think independently. The art of listening has the result of enabling one to understand the thinking of others. – Dr Broodryk (2006).