Terms & Conditions Terms and Conditions for the use of www.ubuntubusiness.co.za website and companion app. This document applies to the website, app and all products and services offered by Ubuntu Business.
Use of the website & Prohibitions For you to complete the sign-up process on our website and app you must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process. You are responsible for keeping your password secure and are responsible for all activities that are associated with your user account. However, you are prohibited from the following acts: copying or scraping of content and media, posting of false, inaccurate, misleading or defamatory content. You may not transmit any viruses or any code of a destructive nature.
Payments and processing of invoices Ubuntu Business has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by Ubuntu Business prior to the latter’s acceptance of an order. Unless a credit term has been agreed upon, payment for the products and services shall be either by virtual currency (Mazumba’s), debit / credit card or via an electronic transfer. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. Ubuntu Business has all the discretion to cancel or deny orders.
Product pricing The List Price displayed for products and services on our website and app represents the full retail price which are subject to change without any notice.
Currencies Ubuntu Business makes use of a virtual rewards currency called “Mazumba’s” that registered users can earn for completing business development tasks and website activities. On certain products and services, the option to use Mazumba’s will be available when making a purchase. Mazumba’s are not transferrable or exchangeable to “Rands” or any other currency. The value of Mazumba’s may change over time and or without any prior notice. Other products and services can be purchased using South African Rands.
Fraud Fraudulent activities are highly monitored on our website and app, and if fraud is detected Ubuntu Business shall resort to all remedies available to us, and you the user shall be responsible for all costs and legal fees arising from such fraudulent activities.
Refund Policy It is at our discretion to not provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the applicable laws.
Your acceptance of these terms By using our website and app, you accept our policy and terms of service. If you do not agree to this policy, please do not use our website or app. Your continued use of the website and app following the posting of changes to this policy will be deemed your acceptance of such changes.
Contacting us If you have any questions about our Terms and Conditions, the practices of our website and app, or your dealings with Ubuntu Business, please contact us at: [email protected].
Protection of Private Information Act For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”). Ubuntu Business also subscribes to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.
What personal information do we collect from the people that use our website or app?
When registering on our online platforms, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. Additional to these details, a user may be required to enter basic business or company contact details.
When do we collect your information? We collect information from you when you register on our online platforms, place an order, subscribe to a newsletter, fill out a form or enter information on these platforms.
In so doing, users may be asked to provide the following information (Personal Information): firstname, surname, email, contact number, race, gender, address, language, work experience, education history and business details.
How do we use your information? Your information is used in the following ways:
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your membership, orders or other products and services.
To follow up after correspondence (live chat, email or phone inquiries).
We will not collect, use or disclose sensitive information except with your specific consent or in the circumstances permitted by law.
Your information will not be stored for longer than is necessary for the purposes described in these Terms or as required by applicable legislation.
The Personal Information Ubuntu Business collects from users shall only be accessed by Ubuntu Business employees, representatives and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.
Ubuntu Business shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that you publish or submit to Ubuntu Business for publishing on the Site. You shall be solely responsible for the contents of all material published by yourself.
We will not use your e-mail address for unsolicited mail. Any emails sent by Ubuntu Business will only be in connection with the provision of our services and/or the marketing thereof.
How do we protect your information? Our online platforms are scanned and reviewed on a regular basis for security and known vulnerabilities in order to make your visit as safe as possible.
All payment information captured through the Website goes through a secure payment gateway. Further, Ubuntu Business shall not retain payment information on behalf of its users.
We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All payment transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. Please note that if you turn cookies off it will turn off some of the features of the online platform.
Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice and or if we are working with a sponsor (individual or corporate) for the provision of bursaries and scholarships. This does not include website hosting partners and other parties who assist us in operating our online platforms, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en.
We have implemented the following: We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our online platforms.
Opting out: As a google user, you can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
How does our online platform handle Do Not Track signals? We honour Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our online platform allow third-party behavioural tracking? It’s also important to note that we do not allow third-party behavioural tracking.
Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Email Address Collection & Use We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
We agree to the following:
To not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Monitor third-party email marketing services for compliance, if one is used.
Honour opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or follow the instructions at the bottom of each marketing email and we will promptly remove you from ALL correspondence.
Links from Ubuntu Business Ubuntu Business, and the services available through the Website, may contain links to other third party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms (“Third Party Websites”). If you select a link to any Third Party Website, you may be subject to such Third Party Website’s terms and conditions and/or other policies, which are not under the control, nor responsibility, of Ubuntu Business.
Hyperlinks to Third Party Websites are provided “as is”, and Ubuntu Business does not necessarily agree with, edit or sponsor the content on Third Party Websites.
Ubuntu Business does not monitor or review the content of any Third Party Website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either.
Users should evaluate the security and trustworthiness of any Third Party Website before disclosing any personal information to them. Ubuntu Business does not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Application Of The Electronic Communications And Transactions Act 25 Of 2002 (“Ect Act”) Data Messages (as defined in the ECT Act) will be deemed to have been received by Ubuntu Business if and when Ubuntu Business responds to the Data Messages.
Data Messages sent by Ubuntu Business to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECT Act.
Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between users and Ubuntu Business.
Information to be provided in terms of section 43(1) of the ECT Act:
Users warrant that Data Messages sent to Ubuntu Business from any electronic device, used by such user, from time to time or owned by such user, were sent and or authorised by such user, personally.
User Profiles and Information Visibility By signing up for a free, paid or sponsored account, a user will be provided with a user profile. During sign-up, a user will be required to enter their name, username, email and contact details.
The user can set privacy options and visibility for each of these entries when editing their profile which can be done under the “privacy” tab on their account settings page.
Social Networking Features
The Ubuntu Business website and companion App has a social networking feature for all registered users. The following will be visible by default to all logged in / registered users:
Username / nick name
Amount of Mazumba’s
User group interactions, status posts, comments and activity feeds are all visible to all registered users.
Additional User Profile Info During profile setup and profile completion, a user will have the option to enter details for the following fields but not limited to:
Social media profile links
Unregistered or logged out users cannot see any user information or website / app activity.
Website / App Notification Preferences Users have the option to turn on or off website / app notifications for:
@ mentions in status updates or posts
Replies to a users’ comments
When a user receives a message
Group info has been updated
Member connection invites
Member connection invite accepts
Export of data and account deletion
Users have the option to export their data under their account settings. A .zip file will be generated and emailed to the user. If a user would like to delete their account, they can do so by going to the “delete account” section on their account settings screen.
The provision and performance of the services;
Informing you of changes made to our website;
The provision of marketing related services to you by Ubuntu Business;
Responding to any queries or requests you may have;
Developing a more direct and substantial relationship with users for the purposes described in this clause;
Developing an online user profile;
Understanding general user trends and patterns so that we can develop and support existing and ongoing marketing strategies;
For security, administrative and legal purposes; and
The creation and development of market data profiles which may provide insight into market norms, practices and trends to help us improve our offering to you. Such information will be compiled and retained in aggregated form, but shall not be used in any way which may comprise the identity of a user.
Contacting Us This Website is owned and operated by Africa Now Investment Holdings CC, (Registration Number: 2005/146959/23) a close corporation owned and operated in accordance with the laws of the Republic of South Africa.
Address for service of legal documents: 18 The Terrace, Stellenbosch Place, , Northcliff, Gauteng, South Africa, 2195.
Contact Number: 082 902 0110